How is Transparent Language Online different from other language learning platforms?
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Your learners will benefit from several significant differences:
- Large language collection: Transparent Language Online includes over 140 languages (and growing!), making it one of the largest collections available among language learning platforms.
- Large English (ESOL) collection: Transparent Language Online also has one of the largest ESOL collections for English language learners. Beginner English courses are available for speakers of 40+ languages. Intermediate and advanced English-immersion courses cover daily life and workplace topics. A US Citizenship test prep course helps learners prepare for the civis test.
- ASL included: Many language learning platforms do not include American Sign Language, or only include it as an add-on with an additional cost. Our 3-course ASL collection is available in library subscriptions at no extra cost. (The same is true for all of our languages and courses.)
- Flexible learning path: Many programs force learners into an inflexible, linear course. Our courses let learners jump around, so they can spend more time learning what they want, and less time repeating things they already know or don't need.
- All four core language skills: Would you ever buy a math tutoring system that left out addition? Of course not. Our learning activities build listening, speaking, reading, and writing skills. Transparent Language Online is the only major language-learning system that teaches learners the alphabet and how to type in the language.
- Language maintenance: Without practice, newly acquired language skills quickly disappear. Transparent Language Online's refresh system is designed to keep that from happening. The refresh algorithm keeps track of when a learned item becomes "stale" or is at risk of being forgotten and prompts learners to review the right material at the right time. Our approach is about learning a language and maintaining it lifelong.
What languages do you provide?
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Transparent Language Online provides courses in 140+ languages, including ASL and English for speakers of over 40+ languages.
We continuously expand our language offerings based on community needs and partnerships. Our catalog is regularly updated with new languages and new courses in existing languages.
Reach out to us at libraries@transparent.com to request languages not currently available that would be of interest to your library community.
Does Transparent Language Online have English courses?
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Yes! Transparent Language Online includes a 300+ hour collection of English language-learning courses for speakers of over 40 languages, as well as immersion English lessons and courses for intermediate and advanced learners.
Our English collection includes:
- Beginner courses paired with 40+ other languages, so speakers of those languages can start building vocabulary and skills
- Immersion (English-only) courses for intermediate and advanced learners, including conversation-based courses, advanced listening and reading courses, a business-focused course, and an American Citizenship Test prep course.
Explore the full 300-hour ESOL collection.
What level do the courses in Transparent Language go up to?
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Available courses vary by language.
Most languages include enough material to reach the Novice High (Advanced Beginner) level on the ACTFL scale.
Many languages include material that will be very useful to a learner in reaching the Intermediate Mid level.
In major languages like Arabic, Chinese, French, and Spanish, courses support learners into the Intermediate-High and Advanced levels.
Explore available courses by language here.
Are all languages included in the subscription cost?
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Yes! Your library's subscription includes access to all 140+ languages, specialty collections, and educational resources at no additional cost.
All new languages and courses added during the course of your library's subscription are automatically added at no additional cost.
Is the audio recorded by native speakers?
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Yes! Native speaker pronunciation is included throughout the program for all words and phrases.
Every word and phrase in the program are recorded at natural speed by a native speaker, which learners can listen to as often as they like. Our Slow Sound feature lets the learner slow the pronunciation to hear the nuances of the native speaker's pronunciation.
What devices are supported?
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Transparent Language Online works on desktop computers, tablets, and smartphones.
Learners can access across multiple devices, automatically syncing learning progress across each platform. Mobile apps are available for iOS and Android™ devices at no additional charge for subscribing libraries.
The program is also fully mobile responsive, so the entire program can be accessed directly through a web browser on a mobile device (tablet or mobile phone). If accessing the website through a mobile device web browser, the program will automatically enhance the experience for the user and take them to the mobile version of the site.
How many patrons can use Transparent Language Online?
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Our library subscriptions provide unlimited access for all your cardholders. There are no user limits or restrictions on simultaneous users.
Can patrons access the platform from home?
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Yes! Patrons can access Transparent Language Online from anywhere with their library card credentials, making it perfect for remote learning. It works on web browsers and there are iOS and Android apps.
What authentication methods are supported?
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We support multiple authentication methods including library card credentials, IP authentication, single sign-on (SSO), and integration with major library management systems.
Does Transparent Language Online meet accessibility requirements?
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We make every effort to meet WCAG 2.1 standards.
For an in-depth look at the listing of the WCAG 2.1 criteria for software applications and web sites with our current assessment of Transparent Language Online status for each criteria, you can read our WCAG information in our knowledge base.
A VPAT is also available for download.
What types of technical support is provided to libraries and patrons?
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To help users get started and make the most of the system, Transparent Language Online includes a number of instructional aids, such as a robust help system, tutorial videos, screen overlays, and onscreen instructions.
Technical support for end users is available via toll-free phone and email M-F 9am-5pm US Eastern time. Email cases and in-product web form submissions are generally responded to within 24 hours during business hours. An extensive knowledge base, support contact form, and live chat can be found on our website.
What types of marketing and training support do you provide?
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Transparent Language provides a wide variety of marketing materials, support, and resources to all subscribing libraries throughout the duration of their subscription.
Promotional materials can be downloaded from the Library Marketing Kit. The kit includes logos, press releases, social media images, videos, posters, flyers, web banners, web buttons, blog posts, print literature, and much more. We provide this support free of charge and can customize resources to your library, as requested. Library staff can also opt in to the Monthly Marketing Newsletter for the latest product updates and promo ideas.
Live webinars are hosted throughout the year. In addition, webinar recordings and videos outlining different aspects of Transparent Language Online can be found online and can be used for library staff to independently train on the resource. Web-based videos about components of Transparent Language Online can be found here.
We also provide private webinars for your library staff who are interested in learning more about the features of Transparent Language Online. These private webinars are scheduled around a common time that works for your staff and can be tailored to specific needs or questions. To schedule a webinar training for your staff, please contact libraries@transparent.com.
Is usage data available to library staff?
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Yes, designated admins will have access to the administrator portal in Transparent Language Online for the duration of the subscription.
Transparent Language Online offers tracking and reporting available 24/7/365 to any designated admin(s) at no additional cost. Statistics can be viewed on screen and easily printed or exported in PDF and CSV formats. Reports can be run for any specific date range for a maximum of 3 years, including monthly.
The data available includes, but is not limited to, total sessions, unique users, activity by language, average session time, and mobile activity. Admins can also setup reports to be automatically emailed to them at given intervals for easy accessibility. For issues accessing the admin portal, please contact support@transparent.com.