Transparent Language Inc. Website General Terms and Conditions

These General Terms and Conditions ("Terms") for this website (the "Site") are entered into by and between you and Transparent Language, Inc. ("Transparent"). In consideration of your use of and access to our websites (including but not limited to transparent.com, usg.transparent.com, and whichisenglish.com) and the promises and obligations herein, and intending to be legally bound, you and Transparent hereby agree as follows:

Your access to and use of the Site is subject to these Terms which incorporate the separately posted Privacy Policy, as modified from time to time, and all applicable laws and regulations. BY USING THE SITE, YOU AGREE TO AND WILL BE DEEMED TO BE BOUND BY THESE TERMS. If you do not want to be bound by these Terms, do not use the Site.

1. Specific Product Information

Among other things, the Site provides information concerning various products and services and the opportunity to obtain additional information concerning those products and services or to purchase them. These Terms and the information provided in the Site in no way override the terms and conditions of your purchase of any product or service except as specifically provided herein. To the extent any area within the Site contains specific terms and conditions concerning its use ("Specific Terms"), those Specific Terms are in addition to these Terms. To the extent there is a direct conflict between these Terms and the Specific Terms, the Specific Terms shall prevail.

2. Changes in Terms

Transparent has the right at any time and without prior notice, at its sole discretion, to revise these Terms or to impose new terms and conditions with respect to access to or use of the Site. Such revisions and additions shall be effective immediately upon notice thereof, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the Site. You are responsible for reviewing the Site periodically for any modification to this Agreement that may affect your rights or obligations hereunder. You agree that you shall be deemed to be apprised of and bound by any modification by Transparent to these Terms. ANY ACCESS OR USE OF THE SITE BY YOU AFTER NOTICE OF REVISIONS OR ADDITIONS TO THESE TERMS SHALL CONSTITUTE AND BE DEEMED TO BE YOUR AGREEMENT TO SUCH REVISIONS OR ADDITIONS. No modification to these Terms by any party other than Transparent shall be valid or enforceable against Transparent unless expressly agreed to by Transparent in a writing signed by a duly authorized officer of Transparent.

3. Termination

These Terms are effective until terminated by Transparent. Transparent may terminate these Terms without notice and at any time. In the event of termination, you are no longer authorized to access the Site. The disclaimers, indemnities, and limitations of liabilities set forth in these Terms shall survive termination, as shall the restrictions imposed on you with respect to the Content (defined below).

Transparent shall also have the right without notice and at any time to terminate the Site or any portion thereof, or any products or services offered through the Site, or to terminate any individual's right to access or use the Site or any portion thereof.

4. Compliance with Laws

You agree to comply with all applicable laws, statutes, ordinances and regulations regarding your use of the Site and your purchase of the items on the Site. You must be at least 18 years old to purchase items from the Site.

5. Content

The text, images, photographs, graphics, logos, illustrations, descriptions, data, and other material provided on the Site, as well as the selection, assembly, and arrangement thereof, are referred to collectively as the "Content".

The Content may contain errors, omissions, or typographical errors or may be out of date. Transparent may change, delete, or update any Content at any time and without prior notice. The Content is provided for informational purposes only and is not binding on Transparent in any way except to the extent it is specifically indicated to be so.

Unless otherwise noted, all Content is protected by copyrights,trademarks, service marks, and other proprietary rights that are owned by Transparent or by third parties that have licensed their use to Transparent. You may view and use the Content only for your personal information and for shopping and ordering on the Site, and for no other purpose, and you shall retain intact all copyright and other proprietary notices. Except as provided in the foregoing, Transparent does not grant to you or any person any right to use, reproduce, copy, modify, transmit, display, publish, sell, license, create derivative works, publicly perform, or distribute by any means, method, or process whatsoever, now known or hereafter developed, any of the Content on or transmitted through the Site, including without limitation by transferring, downloading, or otherwise copying any Content onto any storage medium. Any use of the Content, except as specifically permitted in these Terms or as otherwise expressly permitted in the Content or in a writing signed by Transparent, is strictly prohibited.

NOTICE AND PROCEDURE FOR MAKING CLAIMS OF INTELLECTUAL PROPERTY INFRINGEMENT:

If you believe that your work has been copied in a way that constitutes copyright infringement or your intellectual property rights have otherwise been violated, please provide Transparent a written statement by you, signed under penalty of perjury, with a description of the alleged infringement. Send this information to:

General Manager
Transparent Language, Inc.
12 Murphy Drive
Nashua, New Hampshire, 03062 USA

6. Linked Third Party Sites

Links to other Internet sites operated by third parties, including Transparent vendors, do not constitute sponsorship, endorsement, or approval by Transparent of the content, policies, or practices of such linked sites. Linked sites are not operated, controlled, or maintained by Transparent, and Transparent is not responsible for the availability, content, security, policies, or practices of linked sites, including without limitation privacy policies and practices. Links to other sites are provided for your convenience only, and you access them at your own risk.

7. Prices and Orders

Transparent reserves the right without prior notice to discontinue or change specifications and prices on products and services offered on the Site without incurring any obligation to you. Products and services displayed on the Site are available while supplies last. Descriptions of, or references to, products or services on the Site do not imply endorsement of that product or service, or constitute a warranty, by Transparent. Transparent reserves the right to use an agent(s) for processing orders or shipping products. Transparent may restrict delivery to addresses within certain territories or geographic areas. Transparent may add shipping and handling fees and sales/use tax when applicable.

The receipt by you of an order confirmation does not constitute Transparent's acceptance of an order. Prior to Transparent's acceptance of an order, verification of information may be required. Transparent reserves the right at any time after receipt of your order to accept or decline your order, or any portion thereof, even after your receipt of an order confirmation from Transparent, for any reason. Transparent reserves the right to limit the order quantity on any item and to refuse service to any customer without prior notification.

In the event that a product or service is listed at an incorrect price due to supplier pricing information or typographical error, Transparent shall have the right to refuse or cancel orders placed for the product listed at the incorrect price, regardless of whether the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Transparent shall promptly issue a credit to your credit card account in the amount of the incorrect price.

The risk of loss and title for all products purchased by you and shipped by Transparent pass to you upon Transparent's delivery to the carrier for shipment. The risk of loss and title for all products purchased by you and shipped directly by one of Transparent's vendors pass from such vendor to you upon such vendor's delivery to the carrier for shipment.

8. Disclaimer and Limitation of Liability as to the Site and Content

TRANSPARENT MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE SITE OR ANY LINKED SITE OR ITS CONTENT, INCLUDING THE AVAILABILITY OF ANY SITE OR THE CONTENT, INFORMATION, AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THAT CONTENT, INFORMATION, AND MATERIALS. TRANSPARENT ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE SITE OR ANY LINKED SITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE OR ANY LINKED SITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING, ALL CONTENT ON THE SITE IS PROVIDED TO USERS "AS IS", WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, OR ACCURACY. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE SITE. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

UNDER NO CIRCUMSTANCES SHALL TRANSPARENT, ITS SUPPLIERS, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR ANY LINKED SITE OR ITS CONTENTS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF TRANSPARENT IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9. Disclaimer and Limitation of Liability as to Products and Services

As a consumer purchaser of our products or services, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased with a product or service you purchased on the Site, please see our Refund Policy. Refunds will be issued in the same method as the order was paid.

10. Indemnification

You agree to defend, indemnify, and hold harmless Transparent, Transparent's vendors, their affiliates, related entities, and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including but not limited to reasonable attorneys' fees and court costs), arising out of or relating to your breach of these Terms or your access to or use of the Site. The foregoing indemnification obligation shall survive termination of these Terms and the Site and any product or service provided to you arising out of or relating to your use of the Site.

11. Submissions

Except as otherwise expressly provided herein or in the Transparent Privacy Policy posted on the Site, any communication or material you transmit to the Site by electronic mail or otherwise, including any questions, comments, suggestions, or the like, is and will be treated as non-confidential and non-proprietary and may be used by Transparent, Transparent vendors, or their affiliates or related entities for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Transparent, Transparent vendors, and their affiliates and related entities are free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products or services using information contained in such communication, and you shall receive NO compensation for Transparent's use thereof.

12. Miscellaneous

These Terms constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter. No waiver by Transparent of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any other provisions of the Terms. The headings and captions in these Terms are intended for convenience only and shall in no way affect the interpretation of the Terms.

Transparent shall not be liable for any nonperformance or delay in performance caused by any act beyond its reasonable control, including but not limited to acts or omissions of third parties; unavailability of supplies; equipment failure; war, terrorism, strikes, or lock-outs; fire, flood, or any other natural disaster or weather condition; any law, regulation, ordinance, or other act or order of any court, government, or governmental agency; and delays, unavailability, errors, or other failures of the Internet or other data networks.

Access to or use of the Site shall not be construed as Transparent's purposeful availment of the privilege or benefits of doing business in any state or legal jurisdiction other than the State of New Hampshire, USA. This Agreement shall be governed by and construed in accordance with the laws of the State of New Hampshire, without regard to conflicts of law provisions. Additionally, any claims brought against Transparent shall be governed by and construed in accordance with the laws of the State of New Hampshire. Sole and exclusive jurisdiction for any action or proceeding arising out of, or related to, this Agreement, use of the Site, or any orders placed or products purchased on or through the Site, shall be in the state or federal courts located in the State of New Hampshire, USA.

Revised January, 2019