Mandarin Chinese for Library Professionals Course

If your library serves Chinese-speaking patrons, knowing a few words of Mandarin can really improve their relationship with the library. A greeting in their language tells them they are welcome, and knowing key terms helps you point them to the right resources faster.

Mandarin Chinese for Library Professionals is a free, self-paced course in Transparent Language Online for all library staff and volunteers. Eleven modular units cover everything from greetings and numbers to everyday library tasks, like issuing library cards and signing up for summer reading. Lessons use Pinyin, so you don’t need to read Chinese characters to learn.

If your community is home to many of the 4+ million Mandarin speakers in the US and Canada, sign up to start learning Mandarin for free and better serve them in their own language!

Do I need any Mandarin proficiency to take the course?

Mandarin Chinese for Library Professionals is intended for beginners. No prior language experience is required, but if you’re starting from scratch we recommend starting with the beginner Tones and Pinyin courses also available in your Transparent Language Online account:

• Tones: Mandarin is a tonal language, so the way you pronounce a syllable can completely change the meaning of a word. For example mā means mother, whereas mǎ means horse. The Tones Course helps you recognize and pronounce the four main tones and the neutral tone. Anyone who signs up for the Mandarin Chinese for Library Professionals course can access the Tones course from the “Courses and Lessons” tab in the top navigation bar.
  
  Pinyin: Pinyin is the standard system used to write Mandarin Chinese using the Latin alphabet (romanization). The library course is taught using Pinyin, so you don’t need to know any Chinese characters. If Pinyin spelling is new to you, the Pinyin course helps you read it with confidence before you start the library course.

What topics does the Mandarin Chinese course cover?

Each of the 11 units in Mandarin Chinese for Library Professionals covers a common library interaction:

1. Issuing library cards
2. Discussing library resources
3. Finding library materials
4. Checking out and returning materials
5. Using library computers and printers
6. Accessing e-resources
7. Discussing adult programs
8. Discussing book clubs
9. Summer reading programs
10. Storytime
11. Explaining library policies

Each unit has four lesson types:

1. Library vocabulary lessons: Each unit kicks off with two vocab lessons focused on new words and phrases related to the topic. For example in the “Issuing Library Cards” unit, you’ll learn helpful vocab for filling in a library card application, like “first name”, “address”, “barcode”, “library card”, etc. Activities include flashcards, matching, and pronunciation practice.
   
2. Conversation lesson: Each unit includes one conversation lesson, revolving around a realistic conversation between a library patron and a library staff member. For example in the “Discussing Adult Programs” unit, the librarian and patron discuss available English classes at the library. Activities include listening comprehension questions and a roleplay activity where you can practice speaking.
   
3. Grammar modules: Each unit has a few very short 5-10 minute grammar modules that introduce concepts seen in the conversation. You’ll get a written description of the rule, then two activities to practice applying the rule in context. For example in the “Finding Library Materials” unit, you learn how to describe the location of people and objects.
   

1. Supplemental vocabulary: Each unit ends with a few supplemental lessons that fill in vocabulary gaps, like numbers and directions. For example in the “Discussing Book Clubs” unit, there’s a bonus lesson about days of the week. Because it’s hard to tell someone when book club meets if you don’t know how to say Monday or Tuesday!
   

Multiply that by 11 units, and it’s quite a large course. We know library workers are busy. That’s why the course is modular. You can work through the units in any order, skip units entirely, or only complete the parts of each unit that are relevant for your role in the library. If your branch is gearing up for summer reading, jump straight to Unit 9. If you field lots of questions about the library computers, start with Unit 5.

Does the course teach any Chinese culture?

A little! Along with practical vocabulary, the course briefly introduces aspects of Chinese culture, which can help you connect with patrons beyond the transaction at the desk.

Culture is incorporated through subtle comments in vocabulary activities, which introduces concepts like formality. Culture comes up in short notes inside the vocabulary activities, such as this one about formality. This comment explains that xiǎozǔ (小组, “small group”) is used for informal activity groups, while jùlèbù (俱乐部) refers to more formal clubs. That kind of detail helps you describe a program the way a patron expects to hear it.

How can library staff sign up for the free Mandarin course? 

1. Sign up for an account! There are two options for this:
   1. If your library doesn’t subscribe to Transparent Language Online, visit the Language Courses for Library Professionals page and select Start learning Chinese to sign up for a free account. The account starts as a 14-day trial account, but we’ll gladly extend your account for as long as you need to work through the course.
   2. If your library already subscribes to Transparent Language Online, create your account through your library's website just like a patron would. That way, your account never expires.
      
2. Once you’ve logged into your account, choose “Mandarin Chinese – Transliterated” as your language on the language selection screen.
   
3. Then visit the “Courses and Lessons” tab in the top navigation bar. This is where all of the courses live, including the Tones and Pinyin courses for true beginners. You’ll find “Mandarin Chinese for Library Professionals” in the list.

More free language courses for library staff

Mandarin Chinese for Library Professionals joins our collection of four free language courses for library professionals, so your team can build skills in the languages your community speaks most:

The Spanish and French courses introduce the same 11 library topics as the Mandarin course. Survival ASL for Librarians has its own approach as it was created in partnership with the ASL experts at Signing Savvy and uses video-based lessons to help you communicate with Deaf and hard-of-hearing patrons.

Sign up now to start learning or spread the word with your library colleagues! And if you'd like to request a new language course for library professionals, reach out to us at libraries@transparent.com.