Don’t let language barriers come between you and your customers.
Get your customer-facing employees conversation-ready ASAP with Workforce English Essentials.
Unlike the typical Business English course, what employees learn is up to you (with help from our tutors if you’d like). No linear course with time wasted on things they already know or don’t need.
Choose from 50 hours of modules to create custom courses for your sales reps, customer service team, and beyond. Even add on your own custom modules as needed to cover your entire workforce.
Workforce English is available now for native speakers of Arabic, Spanish, and Ukrainian in Transparent Language Online.
Best for English learners at a CEFR B1, Workforce English focuses on upskilling general business English needs as quickly as possible.
The fastest way to improve employees’ proficiency in workplace topics: build vocab. The more words you know, the more you can do and understand in that domain.
Choose from vocab lessons organized into 11 modules:
All vocab lessons are paired with Arabic, Spanish, or Ukrainian. Having the native language as a reference point helps build vocab quicker. (Need a different language pairing? Let us know.)
Training customer service reps? Go for “Customer Phone Communication”, “Professional Writing – Chat”, and “Professional Writing – Email”.
Training sales staff? Combine “Giving Presentation”, “Negotiating”, “Sales and Prices”, and “Customer Phone Communication.”
Each module has several immersion lessons that put all those pieces together.
Simulated live chats. Sales calls. Follow-up emails. These real-world tasks provide a realistic English-only test of what they’ve learned.
A scored end of lesson assessment lets both you and your employees measure their progress.
Add on time with a tutor for additional communicative practice that targets their weakest skills and builds the confidence they need to succeed on the job.
Our tutors provide a safe place for learners to practice in an even more realistic setting.
Each session builds on what’s been learned in the online lessons. Communicative activities like role playing prepare employees to actually use what they’re learning in real conversations.
For employees who need to brush up on basics, or want to improve English for personal needs, there are 300+ additional hours of English materials to choose from in Transparent Language Online, including:
Any of these materials can be learned on their own or assigned by tutors to supplement the Workforce English curriculum.